Privacy Policy

1. Data We Collect

For the purpose of providing our industrial monitoring services, we may process the following categories of data:

• Contact Data: name, email address, phone number, company name, provided through the contact form.
• Usage Data: information about interaction with the platform (e.g., IP address, browser type, pages visited) collected through cookies and similar technologies.
• Equipment Technical Data: for clients using our services, we may process anonymized and aggregated data from sensors (e.g., statuses, alerts, timestamps) for the purpose of analysis and product improvement.

2. Purpose of Data Processing

Your data is processed based on legitimate interest or your consent, for:

• Providing and managing the Basic Alert platform and real-time monitoring services.
• Responding to requests and providing technical support.
• Improving the security, performance, and functionality of our systems.
• Sending essential operational alerts and notifications.
• Compliance with legal obligations.

3. Cookies and Tracking Technologies

The platform uses strictly necessary cookies for basic operation and security. Analytical cookies (e.g., Google Analytics) may also be used to understand how the site is used. You can manage your cookie preferences in your browser settings.

4. Sharing Data with Third Parties

We do not sell your personal data. Data may be shared only with:

• Technical service providers (hosting, analytics) who act as data processors and adhere to our confidentiality commitments.
• Competent authorities, only when required by law.

5. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

6. Data Protection Contact

To exercise your rights or for any questions regarding data protection, please contact the Data Protection Officer: